Where in the world can you explore the magic and wonder of unspoiled beaches, vast wetlands, game drives, and an unforgettable boat cruise on an estuary? Welcome to the sacred family owned and run Makakatana Bay Lodge. It is situated on the western shores of Lake St Lucia, in the iSimangaliso Wetland Park, a UNESCO World Heritage site in KwaZulu-Natal, South Africa. This protected, natural wonder gem, boasts Africa’s largest estuarine system, that more than 1000 hippo and 1200 crocodile call home. As well as our treasured coastal dune forests that lead to pristine beaches as you pass vibrant bird and wildlife in our game reserve, from buffalo, hippo, crocodile, elephant, hyena, leopard and more than 500 bird species. You get to experience all of this on our adventure-filled beach, lake, and park full-day safaris with our passionate and knowledgeable rangers. At Makakatana we also pride ourselves on your fine dining created by our Chef Nadia, who plans her delightful tastes and spaces from the heart, while being inspired by our many beautiful resident fish eagles. You will also enjoy peaceful solitude in the comfort of one of our eight luxury game viewing suites, which are spacious, set on raised decks, and equipped with outside showers and baths. It is here that you can cherish the unexpected choir skills of the hippo, the harmonizing of their penetrating and powerful grunts that leave an unforgettable imprint of Africa in all our visitor’s hearts.
GENERAL BOOKINGS #WeKeepItSimple with 100% flexibility and 100% trust. Reservations ‣ Your reservations must be received in writing via e-mail. ‣ Our booking team will send you a confirmation in writing. ‣ We will hold your booking provisionally for 14 days. Deposits ‣ You receive a guaranteed confirmation on a 20% refundable deposit. ‣ Your full payment is required 45 days prior to arrival. Postponements ‣ You will face no penalty for any postponed reservation, at anytime and for any reason. ‣ All your payments will be transferred to your new booking. Cancellations ‣ You have a 100% money back guarantee. ‣ You will have no cancellation fee for any reason. GROUP BOOKINGS #WeveGotYouCovered As we are small, exclusive and private lodges, and mostly have single bookings, group bookings are way more risky for us, which is why we have standard cancellation terms in place for bookings of 3 rooms or more. Reservations ‣ Your reservations must be received in writing via e-mail. ‣ Our booking team will send you a confirmation in writing. ‣ We will hold your booking provisionally for 14 days. Deposits ‣ You receive a guaranteed confirmation on a 20% deposit. ‣ Your full payment is required 90 days prior to arrival. Postponements ‣ You will face absolutely no penalty for any postponement due to a Covid related issue. ‣ All your payments will be transferred to your new booking. Cancellations ‣ You have a 100% money back guarantee should your booking be cancelled for a verifiable Covid or pandemic reason, for example a travel ban. ‣ For any other reason you will have a 50% cancellation fee if you cancel between 90 and 46 days before arrival or a 80% cancellation fee if you cancel between 45 and 0 days before arrival.
Cancellation more than 30 days before arrival 100% of the accommodation total will be refunded
Cancellation between 14 - 29 days before arrival 50% of the accommodation total will be refunded
Cancelation less than 14 days before arrival 0% of the accommodation total will be refunded
*Service fees are non-refundable
GENERAL BOOKINGS #WeKeepItSimple with 100% flexibility and 100% trust. Reservations ‣ Your reservations must be received in writing via e-mail. ‣ Our booking team will send you a confirmation in writing. ‣ We will hold your booking provisionally for 14 days. Deposits ‣ You receive a guaranteed confirmation on a 20% refundable deposit. ‣ Your full payment is required 45 days prior to arrival. Postponements ‣ You will face no penalty for any postponed reservation, at anytime and for any reason. ‣ All your payments will be transferred to your new booking. Cancellations ‣ You have a 100% money back guarantee. ‣ You will have no cancellation fee for any reason. GROUP BOOKINGS #WeveGotYouCovered As we are small, exclusive and private lodges, and mostly have single bookings, group bookings are way more risky for us, which is why we have standard cancellation terms in place for bookings of 3 rooms or more. Reservations ‣ Your reservations must be received in writing via e-mail. ‣ Our booking team will send you a confirmation in writing. ‣ We will hold your booking provisionally for 14 days. Deposits ‣ You receive a guaranteed confirmation on a 20% deposit. ‣ Your full payment is required 90 days prior to arrival. Postponements ‣ You will face absolutely no penalty for any postponement due to a Covid related issue. ‣ All your payments will be transferred to your new booking. Cancellations ‣ You have a 100% money back guarantee should your booking be cancelled for a verifiable Covid or pandemic reason, for example a travel ban. ‣ For any other reason you will have a 50% cancellation fee if you cancel between 90 and 46 days before arrival or a 80% cancellation fee if you cancel between 45 and 0 days before arrival.
Cancellation more than 30 days before arrival 100% of the accommodation total will be refunded
Cancellation between 14 - 29 days before arrival 50% of the accommodation total will be refunded
Cancelation less than 14 days before arrival 0% of the accommodation total will be refunded
*Service fees are non-refundable